CGM in Hospital
Due to the COVID pandemic, the FDA announced an enforcement digression for CGM use in hospitals to simplify diabetes management and minimize the time in the patient rooms. A student team analyzed how hospitals are integrating the Dexcom consumer technology into their workflow and how Dexcom can support them.
Managing supplies and keeping on top of orders can be challenging. Dexcom asked the team to design a new way to simplify online purchases online for new and existing users. Inspired by the Canadian Dexcom shop, the students analyzed business and user needs, iterated on several prototypes, and finally presented them as a product roadmap.
Living with diabetes can be stressful. On top of the physical, emotional, and financial challenges, once a person is diagnosed, there is an overwhelming amount of information they need to learn and understand quickly in order to manage healthy lifestyles. How can we make diabetes, specifically the relationship between insulin and glucose, easier to understand and manage?
Designing With Community
Four students worked with T1Pal to give every CGM user control over their data. This project was conducted in collaboration with Ben West, the mind behind T1Pal, and one of the developers of Nightscout. T1Pal aims to simplify the secure sharing of diabetes data by offering Nightscout as a hosted service.
Dexcom offers a variety of options for a user to share and analyze glucose data. The design team developed a roadmap for a new application to support access to glucose data. Students identified and ranked key features, developed prototypes for multiple platforms, and presented them as a product roadmap.
The Dexcom Follow App has become an essential tool for many parents monitoring their children with diabetes. Dexcom challenged the team to think out-of-the-box to design new features to both ‘share’ and ‘follow’ a person with diabetes. The students developed radical new ideas and prototypes to give the Follow app more versatility for many typical use cases across scenarios.
Designing for Remote Use: The COVID-19 pandemic urged an unforeseen switch to telemedicine, demanding new ways of interaction with healthcare providers, CGM data and tech support, and prompting us to rethink and redesign our participatory design process using online collaboration tools.
Designing for Change: Lifestyle changes make it difficult to manage glucose levels, supplies, and social support. From travelling, moving, or starting college to just replacing sensors, how can we support Dexcom users in these critical moments?
Understanding Diabetes Technology at Scale: How do outcomes change when a new diabetes technology is deployed? How do these results relate to the clinical trials?
Improving Troubleshooting: How can we empower people with Type-1 Diabetes to independently troubleshoot common Continuous Glucose Monitor (CGM) issues?
Designing for Trust: A woman with diabetes who was asked recently about autonomous glucose management systems responded that she wasn't the least bit interested, didn't trust them, and preferred being in control.